Football Fan Assistance Program
Sept. 30, 2010
NORFOLK, Va. -- Old Dominion University has announced the addition of an in-stadium, fan assistance program at football games to assist fans in alerting game management on a variety of concerns ranging from ticket and medical emergencies to inappropriate language.
Fans will have several options to report their concerns, to include alerting the nearest usher or a member of the game management staff, or sending a text to 757-617-7457 with your seat location and concern during the game. A member of the game management staff will respond to the message immediately.
Public address and LED announcements will run throughout the game providing the text number for fans.
"Ensuring a quality fan experience at ODU athletic events will always be among our highest priorities at ODU," says athletic director Dr. Wood Selig. "The steps we have recently taken will ensure all current and future fans have immediate channels for communication if there is ever anything our game management staff can do to enhance our guest's game experience on our campus."